After a spurt of rapid and amorphous growth, a company found itself facing mounting expenses in managing its data and information. Detailed information was required to flow bi-directionally between clients and partners. Internally, this information was consumed by different departments and used by distinct software applications. Some employees had up to seven different logins on different systems. Our solution created a configurable web services solution with an administrative web interface. Data became well-defined, and technology maintenance costs plummeted. Users needed only a single login, and security was enhanced by creating centralized and hierarchical controls. Most importantly, customers were delighted by the increase in service and data integrity. |
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